Category: Venue Security

There are a number of key areas to consider when evaluating who you should hire as your Festival / Venue Security team, these include the following:

– Where they operate

– Staff base in this city

– Other venues the team cover in the city

– Relationship with the police

– How much they pay their staff?

– What do their staff say about them?

You can learn more about how we cater for our festival teams & what the benefits are when you join our team, by following the link below…

Reputation is a huge part of the equation!

We would always look at the following angles:

Does the security team have…

– A positive reputation?

– Experience?

– Have you seen them in action?

– If you know that they cover a festival / venue / event similar to yours?

– If they look the part?

– Are they reflective of your audience?

Do they come highly recommended? Word of mouth here is a huge element to consider…

– Trust your gut feeling after the first meeting!

– Honesty after the first meeting

– Openness – you want to be told of when something needs fixing

– Responsive on communication

– Provides documentation that looks professional

– Are they helpful?

– Do you feel they will go the extra mile for you?

– Will they provide you with a free quote

“Prior planning and preparation prevents poor performance”

– Jay, Armasec Security Team 2010 – Present

Before the shift:

– Know where you are going, how to get there and who to ask for when you get there.

– Be there in good time for handover or instruction from your point of contact before your shift starts.

– Make a list of what you will need to take with you.

– Do not forget your SIA badge!

– Be clean and presentable.

– Pro tip: Clean and polish your shoes/boots – they are usually the first thing people notice.

On Shift:

– Sign in / Clock in.

– If you are on a door, check the last couple of shift reports for anything you need to be aware of.

– Pay attention to any handover, write the details in your notebook if necessary so you don’t become overwhelmed with information.

– Be approachable and friendly but always professional.

– Smile at people, make them feel welcome.  Assume you are always being watched or recorded and act accordingly.

– Do not make assumptions about a person, especially gender, race and disabilities.  Be respectful always.

Pro tip – If you do not know the answer to a question, ask!

Pro tip: You might see hundreds of faces over a shift and you are more likely to remember a hairstyle, a cool t-shirt, or what shoes someone is wearing if you need to pick someone out of a crowd.

– Make notes of any incidents or problems and times they occurred as soon as convenient. It’s important to do this, so that you do not forget important details later when you need to write a report or fill in the door book.

How to join our team?

Our festival security, event security, and venue security teams are all highly regarded within the industry & we are always looking for new professionals to welcome into our growing family.

You can find more information on the documents & information that you will need to successfully submit an application here.

What are the perks & benefits?

> The ability to claim certain work related expenses

> The opportunity to work within multiple sectors

> Choose work around your own commitments

> Exceptional career development

> 100’s of discounts from Perkbox

> Incredible sense of community

Types of SIA licensees:

Security Guard – Click here

Topics covered:

These include the main characteristics of the Private Security Industry, the importance of safe working practices to comply with legal requirements, the role of a security officer within the private security industry, the law relevant to the role of a security officer, how to recognise, assess and reduce risk in conflict situations and good practice to follow after conflict situations.

Door Supervisor – Click here

Topics covered:

These include the main characteristics of the Private Security Industry, the importance of safe working practices to comply with legal requirements, the role and objectives of a door supervisor, powers of arrest relevant to a door supervisor, how to recognise, assess and reduce risk in conflict situations, good practice to follow after conflict situations, physical interventions and the implications of their use and the use non-aggressive physical skills to protect yourself and others.

Close Protection – Click here

Topics covered:

Threat and risk assessments, walking drills, embus and debus, incident management, legislation relevant to the role, operational planning and surveillance.

CCTV – Click here

Topics covered:

These include the key purposes of the private security industry, the differences between civil and criminal Law, the roles and responsibilities of each member of the CCTV team, the importance of accurate record-keeping, equipment fault reporting procedures, and actions to take if a suspicious object is found in the CCTV control room.

– If you want to work in a licensed venue you need a Door Supervisor badge. This is because the DS course includes licensing modules, greater conflict management skills and physical intervention training

– SG course is more entry-level: covers areas such as patrols,  

What training do you need? – Click here